1112 appeals were received by the Call Center and Hot Line of the Ministry of Energy in the third quarter of 2022.
1014 of them were related to the electricity and heat energy, natural gas supply, 47 to gratitude calls, 5 to renewable energy, 46 to other issues.
During this period all calls received by Call Center were answered promptly. The complaints and appeals, which need to be investigated, have been sent to the relevant structural units of the Ministry and agencies under the Ministry, and individuals, who appeal to the Call Center, were informed about the results of investigations.
Citizens' appeals are received through the Hot Line: (012) 598-16-55, Call Center of the Ministry: "974", the website of the Ministry www.minenergy.gov.az, and the e-mail address of the Ministry [email protected].
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