Volkswagen has reported a third-quarter operating loss of €3.5bn (£2.5bn) in the wake of the diesel emissions scandal.
The firm said it would have made a profit of €3.2bn (£2.3bn) if the "diesel issue" had not emerged.
Chief executive Matthias Muller said: "The figures show the core strength of the Volkswagen Group on the one hand, while on the other the initial impact of the current situation is becoming clear.
"We will do everything in our power to win back the trust we have lost."
Volkswagen also announced it has set aside €6.7bn (£4.8bn) to deal with the controversy, €200m (£144m) more than the figure given when the scandal broke last month.