Bakcell, The First Mobile Operator and The Leading Mobile Internet Provider of Azerbaijan is pleased to announce that our Ulduzum loyalty program has been awarded as the Best Consumer Service in the Telecommunications in the Middle East, Central and South Asia and North Africa.
Bakcell’s Ulduzum has been awarded with the first place by Telecoms World among 5 finalists at the prestigious Telecoms World Middle East Awards 2015 awards ceremony held in Dubai on September, 14.
The competition has been held among 250 nominees from different countries and telecom companies the Middle East, Central and South Asia and North Africa.
“We are proud to win this award and be the placed first among 250 telecoms companies. It proves that Bakcell’s Ulduzum delivers the best consumer service not only in Azerbaijan, it is the best service in Middle East, Central and South Asia and North Africa region which means one of the bests in the world. We believe this is just the beginning, Ulduzum will continue to deliver the best consumer experience to Bakcell customers and will continue to grow and hopefully win a lot of prestigious awards in future”, said Mr. Richard Shearer, Chief Executive Officer of Bakcell.
The nomination for Best Consumer Service award is yet another success story for Bakcell. The Company puts a lot of effort into understanding customer needs, improving its services and the overall experience of our customers.
With more than 1, 4 million customers today Bakcell’s Ulduzum is one of the most successful and popular loyalty programs, reaching subscribers through a range of privileges and services and delivering benefits for our customers and those of our Ulduzum partners driving loyalty. Recently Ulduzum discounts became available for Bakcell’s subscribers through its mobile application, for both iOS and Android users in addition to the existing SMS and USSD based interactions.
More information about Telecoms World Middle East Awards 2015 and its winners can be found at http://www.terrapinn.com/conference/telecoms-world-middle-east/C58283.stm
Bakcell, The First Mobile Operator and the Leading Mobile Internet Provider of Azerbaijan, offers a variety of products for modern mobile communications customers. Bakcell provides class leading 3G and 4G mobile internet experience in the country under the Sür@ brand name.
As one of the largest national non-oil investors, Bakcell today continues making large investments in the economy of Azerbaijan through its investments in state-of-the-art telecommunication technology and its people who service our customers.
With more than 5000 base stations Bakcell’s network covers more than 99% of the population and 93% of the land area of the country (excluding occupied territories). Bakcell is a leader in innovation and it focuses on bringing the best of the mobile internet to Azerbaijanis through new partnerships and its Sür@ services. Bakcell 3G service is available in all regions and covers 85% of population and 70% of the territory of the country (excluding occupied territories). Around 250 retail outlets and 26 Customer Service Centers operating in the capital and regions are providing the best customer experience to Bakcell customers.
Following the success of 3G Sür@, the best mobile internet experience during last 4 years, Bakcell has announced the commercial launch of its 4G LTE service, on May 5, 2015, under the 4th Sür@ brand name. 4th Sür@ provides an essential increase in mobile data speeds and is designed especially for the users, who want to be mobile and have broadband internet everywhere. For more information about Bakcell products and services, please visit www.bakcell.com or call 555.For press releases please seewww.bakcell.com/az/news (or www.bakcell.com/en/news for press releases in English).
If you are not a Bakcell subscriber, but wish to find out about Bakcell and its services, please call 055 000 05 55