Bakcell, The First Mobile Operator and The Leading Mobile Internet Provider of Azerbaijan is pleased to announce that Ulduzum loyalty program has been recognized as one of the top 5 best consumer services in the Telecommunications.
Bakcell’s Ulduzum has been selected by the Telecoms World as one of the 5 finalists in the prestigious Best Consumer Service award among 250 nominees from the Middle East, Central and South Asia and North Africa. The Telecoms World Middle East Awards 2015 ceremony will be held in Dubai in mid of Sep, and Bakcell has the chance to be even #1 in the category of the "Best Consumer Service”.
“We are proud to be amongst the top 5 companies, which deliver the best consumer services around the world. For us, our loyalty program Ulduzum is more than just providing attractive discounts to our customers; it is about loyalty, trust and being one big Bakcell family. Today around 45 percent of our customer base actively uses Ulduzum, and enjoy its benefits. It is indeed, the most successful loyalty program in Azerbaijan, and we have every reason to believe that this program will continue to be successful in the future, to attract more Bakcell customers and win a lot of authoritative awards”, said Maria Toycheva, Chief Marketing Officer of Bakcell.
The nomination for Best Consumer Service award is yet another success story for Bakcell. The Company puts a lot of effort in understanding customer needs, improving its services and the overall customer experience.
With more than 1,4 million subscribers today Bakcell’s Ulduzum is one of the most successful and popular loyalty programs, reaching subscribers through a range of privileges and services and driving loyalty. Since recently Ulduzum discounts are also available for Bakcell’s subscribers through its mobile application, for both iOS and Android users.
Bakcell, The First Mobile Operator and the Leading Mobile Internet Provider of Azerbaijan, offers a variety of products for modern mobile communications customers. Bakcell provides class leading 3G and 4G mobile internet experience in the country under the Sür@ brand name.
As one of the largest national non-oil investors, Bakcell today continues making large investments in the economy of Azerbaijan through its investments in state-of-the-art telecommunication technology and its people who service our customers.
With more than 5000 base stations Bakcell’s network covers more than 99% of the population and 93% of the land area of the country (excluding occupied territories). Bakcell is a leader in innovation and it focuses on bringing the best of the mobile internet to Azerbaijanis through new partnerships and its Sür@ services. Bakcell 3G service is available in all regions and covers 85% of population and 70% of the territory of the country (excluding occupied territories). Around 250 retail outlets and 26 Customer Service Centers operating in the capital and regions are providing the best customer experience to Bakcell customers.
Following the success of 3G Sür@, the best mobile internet experience during last 4 years, Bakcell has announced the commercial launch of its 4G LTE service, on May 5, 2015, under the 4th Sür@ brand name. 4th Sür@ provides an essential increase in mobile data speeds and is designed especially for the users, who want to be mobile and have broadband internet everywhere.
With a long term partnership contract Bakcell is Manchester United’s first official telecommunications and broadcast partner in all CIS countries, bringing a range of unique and exclusive content to the country’s football fans and in particular the fans of Manchester United. For more information about Bakcell products and services, please visit www.bakcell.com or call 555.For press releases please see www.bakcell.com/az/news (or www.bakcell.com/en/news for press releases in English).
If you are not a Bakcell subscriber, but wish to find out about Bakcell and its services, please call 055 000 05 55